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Our support
Need help or have questions? Whether you’re exploring our products or need basic guidance, we’re here to assist you every step of the way.
Pre-sales questions
Have questions about our products, services, or ordering process? Check this section for clear answers before you buy.
Basic knowledge
New to privacy tech? Explore this section for simple explanations and helpful tips on how to protect your data.
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Still Need Help?
You can contact us via the form above, email us at support@encryptdevices.com
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Frequently asked questions
What is GrapheneOS and why is it more secure than a regular smartphone OS?
GrapheneOS is an open-source, privacy-focused operating system for Google Pixel devices that enhances security by minimizing data collection and blocking tracking, making your phone much safer than typical smartphones.
Can I use your privacy eSIM with any phone?
Our eSIMs are optimized for encrypted devices but can also be used with most unlocked smartphones that support eSIM technology.
Do you offer support if I have trouble setting up my device?
Absolutely! Our support team is available to assist you with setup, troubleshooting, and any questions you may have.
Are the encrypted phones ready to use out of the box?
Yes! Our phones come pre-installed with GrapheneOS, essential privacy apps, a VPN, and a ready-to-use privacy eSIM so you can start using them securely right away.
What privacy benefits do your crypto credit cards offer?
Our crypto credit cards allow you to make payments with enhanced privacy, reducing personal data exposure compared to traditional payment methods.
How do you protect my personal data when I buy from you?
We prioritize your privacy at every step. We collect minimal personal information, use secure payment methods, and never share your data with third parties. Plus, all our devices and services are designed to keep your data safe and private.